Convergence of Social, Mobile and Cloud: 7 Steps to Ensure Success
As the adoption of social, mobile and cloud computing continues to transform industries, organizations increasingly value how these technologies can improve customer engagement, forge new partnerships and drive competitive advantage. Although these technologies are innovative and disruptive on their own, together they are revolutionizing business and society, disrupting old business models and creating new leaders.
Convergence of Social, Mobile and Cloud: 7 Steps to Ensure Success is a practical reference to help enterprise information technology (IT) and business decision makers as they analyze and consider the implications of the convergence of social, mobile and cloud technologies on their business. The guide includes a list of steps, along with guidance and strategies, designed to help decision makers evaluate and compare offerings in key areas from different providers.
Along with the base technologies of social, mobile and cloud, the guide discusses the importance of supporting technologies like integration, Big Data analytics and DevOps that enhance the business value of convergence.
The section titled “Business Innovation & Transformation” provides an overview of the impact that convergence of social, mobile and cloud technologies will have on new and existing business processes. This section provides cross industry and industry specific use cases to illustrate business impact.
The section titled “Roadmap for Social, Mobile and Cloud Solutions” is the heart of the guide and includes the steps that can be used as a basis for evaluation of vendor offerings. It details both strategic and tactical activities for decision makers implementing converged solutions, and provides the insight needed to make informed IT decisions on their treatment.